Constructive conversations: Communication ... and effective communication

  • Author: Anel Jacobs
  • Level: Intermediate
  • Study time: 50 minutes
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Course overview
Communication is important for all human interaction and understanding. Constructing and engaging in effective communications starts with an understanding of what communication is, how the communication cycle works, and where communication goes right … or wrong. In this course, we tackle these topics to provide you with a practical understanding of how, and in which areas, to enhance the success of your communications.

 This course forms the foundation of the Constructive conversations series.

What's included?

  • 3 Interactive modules
  • 1 Course guide
  • 1 Quiz
  • 1 Certificate

What are the aspects of effective communication?

Link with the SAICA Competency Framework

Enabling and future competencies
  • Relational acumen
  • Communication skills