Constructive conversations: Optimise your non-verbal communication

When we talk about “communication”, we often mean “what we say”, in other words “the words that we use”. However, interpersonal communication is much more than the explicit meaning of words, and the information or message that they convey. It also includes implicit messages which are expressed through non-verbal communication. These non-verbal signals can give clues, and additional information and meaning, over and above verbal communication. In this course we guide you towards optimising your communication through the use of non-verbal communication.

This course forms part of the Constructive conversations series.