Conversations about ethics: Professional behaviour in a professional services firm

  • Author: Anel Jacobs
  • Level: Intermediate
  • Study time: 20 minutes
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Course overview
Professional Services Firms (PSFs) face multiple challenges in today's competitive market. They need to differentiate themselves if they are to keep market share. PSFs do this by focusing on their service offering, professionalism and quality of client interaction. Explore what professionalism is, why it's important and how we can adopt the characteristics of professional behaviour by completing this short course.

What's included?

  • 1 Online module
  • 1 Reflection activity
  • 1 Certificate of completion

Ethics course aligned to SAICA Circular 02/2021

Link with SAICA Competency Framework

This course covers the following:
  • Personal ethics
  • Business ethics
  • Professional ethics